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HOW WE DO IT

MORE FLEXIBLE,

MORE COLLABORATIVE,

MORE ACCOUNTABLE

We have observed 10 key enabling ingredients which make a real difference:  flexible delivery and budgets that can be adjusted as we learn; collaborative partnerships across sectors and organisations; more holistic accountability than traditional contracts

More Flexible

Create more personalised services focused on improving people’s lives

Enable delivery teams to continuously innovate and improve their service

Invest more in the professionals delivering the services

Use data and technology to drive efficiency and innovation continuously

More Collaborative

Co-create services with end-users, front-line staff and experts

Develop and deliver the solution with the local community

Coordinate with other services to drive wider systems change

More Accountable

Agree clearly defined metrics, and report transparently against them

Ensure participants' voices are properly heard when evaluating the service

Invest in high quality learning, and sharing that learning widely

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