HOW WE DO IT
MORE FLEXIBLE,
MORE COLLABORATIVE,
MORE ACCOUNTABLE
We have observed 10 key enabling ingredients which make a real difference: flexible delivery and budgets that can be adjusted as we learn; collaborative partnerships across sectors and organisations; more holistic accountability than traditional contracts
More Flexible
Create more personalised services focused on improving people’s lives
Enable delivery teams to continuously innovate and improve their service
Invest more in the professionals delivering the services
Use data and technology to drive efficiency and innovation continuously
More Collaborative
Co-create services with end-users, front-line staff and experts
Develop and deliver the solution with the local community
Coordinate with other services to drive wider systems change
More Accountable
Agree clearly defined metrics, and report transparently against them
Ensure participants' voices are properly heard when evaluating the service
Invest in high quality learning, and sharing that learning widely